GPs
Vinny Sandhu
Managing Director
Home / About Us
About us
About us
Family led care homes in the North East, built on kindness, dignity and a warm welcome.
Who we are
Exceptional care, in a place that feels like home
Arlington Care Group is a family led care provider in the North East, dedicated to creating comfortable, nurturing homes where every resident is known, valued and cared for.
Our trained, compassionate team looks after each person's physical, emotional and social wellbeing, and builds real relationships that bring a sense of community and belonging.
Our homes are thoughtfully designed to promote independence, safety and comfort, and our care is shaped around each resident's needs and preferences, with support available 24 hours a day.
Our approach
People first, always
A care home should be a real community, not just somewhere to live. We get to know each resident and work alongside their family, so the care they receive fits the person they are, in surroundings that feel warm, safe and familiar.
Our homes are regulated by the Care Quality Commission, and we hold ourselves to high standards in everything we do. That commitment helps us attract managers and carers who share our values. Wellbeing, independence and dignity guide every decision, and strong links with families, healthcare professionals and the local community sit at the heart of Arlington Care Group.
Our vision
A future where exceptional care feels like home
To be one of the most trusted names in independent care, with homes where every resident feels safe, valued and truly at home.
Quality sits at the centre of everything we do, for residents, their families and our team. Outstanding care begins with seeing the individual, respecting their choices and helping them live a full, purposeful life with independence, dignity and compassion. As we grow, that focus will never change.
- 01
Care that feels personal
We take the time to understand every resident's story, preferences and needs, so their care feels genuinely their own.
- 02
A place to belong
Welcoming communities where residents feel safe, valued and connected, with something to enjoy every day.
- 03
Confidence for families
Compassionate people, open communication and consistently high standards give families complete peace of mind.
Our mission
Always getting better
We never stand still. Across every part of Arlington Care Group, we keep improving by focusing on five things.
- 01
Outstanding, personal care
Giving every resident real choice, and support shaped around who they are.
- 02
Investing in our team
Training, development and wellbeing for everyone who works with us, so they can give their best.
- 03
Homes people love
Welcoming, safe and comfortable surroundings where residents can flourish.
- 04
Open doors
Welcoming families and neighbours into our homes, so life is richer for everyone.
- 05
Strong foundations
Investing in the systems and resources that keep our standards high for years to come.
Our values
What we stand for
Care with purpose
Every day, what we do makes a real difference to someone's life.
Dignity and respect
Every resident and colleague is treated as the individual they are.
Honesty
We are open and fair, and we always do the right thing.
Excellence
We aim high in everything, however big or small.
Working together
Alongside families, professionals and our community, we achieve more.
Accountability
We own our actions and never stop improving.
Wellbeing and joy
Life here, and work here, should be happy and fulfilling.
Our community
Connected to the places around us
Strong local relationships make life richer for the people living in our homes. We work with trusted professionals, community groups and local organisations to support residents' health, wellbeing and everyday enjoyment.
We work with
- GPs
- Therapists
- Hairdressers
- Activity coordinators
- Entertainers
- Schools and nurseries
- Local businesses
- Places of worship
- Hospices
- Charities
Everyday enjoyment
Days that are active, meaningful and fun
Our activity programmes are shaped around residents' interests and abilities, encouraging wellbeing, friendship and a sense of purpose, with plenty of chances to get involved.
- Games
- Pamper days
- Exercise classes
- Arts and crafts
- Horticultural club
- Reminiscence sessions
- Cookery
- Music
- Regular live singers
- Pet therapy
- Visits from schools and nurseries
- Monthly coffee mornings
- Community involvement
Meet the team
Senior management
The people behind Arlington Care Group, making sure every home delivers the care our residents deserve.
MM
Miles Morgan
Director
Liz Searle
Head of Finance and HR
“We care for every resident the way we would want our own family cared for.”Our promise · Arlington Care Group